A Tough Conversation

Tough conversations are usually a sign of growing times. When a team needs to work through a difficult issue, it is important to follow our assume the best protocol. In an attempt to do that in a recent situation, I have a few great take-aways to share.

  1. We must celebrate successes first. Each person should be able to recognize strengths in the other and share those.
  2. Based on our own reflection and the feedback of others, we need to take ownership of our own growth – determine our own goals and hold ourselves accountable.
  3. We must be open to the feedback, even if we were not expecting it to go that way.

So I began a recent meeting by establishing the purpose:

  1. We want to be our best individually and as a team in accomplishing the mission and vision of our School.
  2. We want to show that we care for and respect each other as a valued member of the team.
  3. We want to agree on an outcome that requires change on everyone’s part.

So, we sought to sort through differences and identify what keeps us from doing our best. We shared stories or specific times, rather than blanket statements. We exchanged, “What I need from you is__________” statements.

This was a good reminder to all involved that the need to get things done does not equal a partnership, so we cannot value tasks over relationships.

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